OceanLinkX App — Support
Last updated: 2026-07-09
Need help? We're here. Choose the option that fits your question.
Technical issues: support@senymaritime.com
Billing / subscriptions: subscriptions@senymaritime.com
Privacy / data requests: privacy@senymaritime.com
We reply within 1 business day (Mon–Fri, EU timezone).
Community
Join our Telegram channel for announcements and direct discussion: t.me/oceanlinkx
Report a bug
Include in your email:
- App version (Settings → About)
- Device model + Android / iOS version
- RouterOS version (System → Resources on the router)
- What you did, what you expected, what actually happened
- Screenshot if possible
Subscriptions and refunds
Manage or cancel your subscription:
- Android — Google Play → Profile → Payments and subscriptions → Subscriptions
- iOS — Settings → Apple ID → Subscriptions
Refunds are handled by the store where you purchased the subscription (Apple or Google), per their published policies.
For billing disputes or questions about a charge, email support@senymaritime.com.
Security issues
Found a vulnerability? Please email support@senymaritime.com privately instead of posting publicly. We will respond within 48 hours.